Shaykha Umm Jamaal ud-Din Privacy PolicyÂ
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Last Updated: October 2026
1. Introduction
Shaykha Umm Jamaal ud-Din is committed to respecting and protecting the privacy of students, subscribers and visitors to our website and online learning platform.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, subscribe to our communications, contact us, enrol in a course or participate in one of our online learning programmes.
We aim to handle personal information responsibly and in accordance with applicable Australian privacy laws.
2. Personal Information We Collect
Depending on how you interact with us, we may collect personal information including:
* Your name
* Email address
* Phone number
* Course enrolment and participation information
* Information you provide through contact or support forms
* Communications and enquiries you send to us
* Testimonials, photographs or video content where you have provided these to us or given permission for their use
* Information relating to transactions and payments
* Technical information relating to your use of our website, such as device, browser, website usage and analytics information
We only collect information that is reasonably necessary for operating our website, providing our programmes, communicating with students and subscribers, and administering our services.
3. How We Collect Personal Information
We may collect personal information when you:
* Enrol in a course or programme
* Create or use an account on our online learning platform
* Subscribe to our email list
* Complete a form on our website
* Contact our administration or support team
* Participate in a student community
* Make a payment or purchase
* Provide a testimonial, photograph or video with permission for its use
* Otherwise communicate or interact with us
Some technical information may also be collected automatically through our website and associated technologies, including analytics and cookies.
4. How We Use Personal Information
We may use personal information to:
* Process and administer course enrolments
* Provide access to courses, recordings and educational materials
* Communicate important information about programmes and classes
* Provide student support
* Respond to enquiries and requests
* Facilitate access to student WhatsApp communities
* Process and administer payments
* Send course announcements, educational updates and other relevant communications to subscribers
* Improve our website, courses and services
* Understand how visitors use our website
* Maintain the security and proper operation of our online services
* Comply with legal and administrative requirements
We do not sell students’ or subscribers’ personal information.
5. Email Communications and Marketing
When you subscribe to our email list or otherwise consent to receive communications from us, we may send you information about courses, programmes, events, educational opportunities and related updates.
Our email communications are generally managed through Kajabi.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.
Unsubscribing from marketing communications does not necessarily prevent us from sending essential administrative communications relating to a course or programme in which you are enrolled.
6. Online Learning Platform
We use Kajabi to operate our website, manage enrolments, provide course access and recordings, communicate with students and subscribers, and administer aspects of our online learning programmes.
Personal information entered through our website or learning platform may therefore be processed and stored using Kajabi’s systems.
Third-party service providers may process information in accordance with their own privacy policies and applicable laws.
7. Payments
Payments are processed securely through payment services integrated with our online learning platform, including Kajabi’s payment facilities and PayPal where available.
We do not directly collect or store your complete payment card details.
Payment providers may collect and process personal and financial information necessary to complete a transaction in accordance with their own privacy policies and security practices.
8. WhatsApp Student Communities
Some programmes include access to a WhatsApp student community.
Where a student provides a phone number for this purpose, it may be used to facilitate access to the relevant group.
Students should be aware that their phone number and WhatsApp profile information may be visible to other members of a WhatsApp group, depending on their WhatsApp settings and the functionality of the service.
Participation in a WhatsApp community is also subject to WhatsApp’s own terms and privacy practices.
Students should exercise appropriate care when sharing personal information within student communities.
9. Testimonials, Photographs and Videos
From time to time, we may use student testimonials, photographs or video content for educational, promotional or website purposes.
Where material identifies an individual student, we will seek appropriate permission before publishing or using that material for promotional purposes.
We will not intentionally publish an identifiable student’s testimonial, photograph or video for promotional purposes without permission.
10. Website Analytics and Cookies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use our website.
We use Google Analytics to collect information about website traffic and usage. This may include information such as pages visited, approximate location, device and browser information, referral sources and interactions with the website.
Analytics information helps us understand and improve our website and services.
Google and other service providers may process information in accordance with their own privacy policies.
Users may be able to manage or restrict cookies through their browser or device settings.
11. Disclosure to Third-Party Service Providers
We may disclose or make personal information available to trusted third-party service providers where reasonably necessary to operate our website and provide our programmes.
These may include providers of:
* Website hosting and online learning services
* Email and communication services
* Payment processing
* Video conferencing
* Student community and messaging services
* Website analytics
* Technical and administrative support
Our principal online services currently include platforms such as Kajabi, PayPal, Zoom, WhatsApp and Google Analytics.
We only disclose personal information where reasonably necessary for the relevant service, where you have consented, or where otherwise permitted or required by law.
12. Overseas Processing and Storage
Some of the third-party services we use operate internationally or use servers located outside Australia.
As a result, personal information may be processed, stored or accessed in countries outside Australia.
The countries involved may vary depending on the service provider and its infrastructure.
Where Australian privacy law applies to us, we take reasonable steps as required by law in relation to the handling of personal information by overseas service providers.
13. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be stored electronically through our website, learning platform, communication services and other service providers used in operating our programmes.
No method of electronic transmission or storage can be guaranteed to be completely secure.
14. Accessing or Correcting Your Personal Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before providing access to or changing personal information.
Requests can be sent to:
15. Privacy Questions and Complaints
If you have a question, concern or complaint regarding the way we have handled your personal information, please contact us at:
We will consider the matter and aim to respond within a reasonable period.
Where applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.
16. Third-Party Websites and Services
Our website and programmes may contain links to or integrate with third-party websites, platforms or services.
Those third parties have their own privacy policies and practices. We are not responsible for the privacy practices of third-party services that operate independently from us.
We encourage users to review the privacy information provided by services they choose to use.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or information-handling practices.
The current version will be made available on our website and the date of the latest update will be shown at the top of the policy.
18. Contact Us
For questions about this Privacy Policy, requests relating to your personal information, or privacy concerns or complaints, please contact:
Shaykha Umm Jamaal ud-Din
Email: [email protected]
Last Updated: October 2026
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